new year, new york

started the new year with a visit to new york,amazing place full of energy spent 12 days in freezing conditions -18 at one stage didnt spoil the fun though,now back to the work blog, while i was there the phone kept ringing normally at 5.30am because they are 5 hours behind uk people looking for repairs to be done, proudly i did acheive to reinstate 1 client with hot water by video chat with him taking the laptop to the problem, if i decide to stay in new york in the future this might be the way forward who knows ?